If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method. Please note that Returns are available for standard items and do NOT include Cannabis Buds. Cannabis Buds and any plant materials cannot be returned once the sealed packaging has been opened. If you have any issues with any of our plant materials please contact us immediately and before opening the seals
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
- Cannabis Buds, Plants and any Plant Products cannot be returned.
To initiate a return or exchange, please complete the following steps:
- Email us directly with the order number and reason why you wish to return together with photos of the product to be returned.
- Send all items back to us using the original packing
- Once we verify the item is OK we will contact you to confirm a refund, replacement or credit.